Shipping policy
Overview
At POCKT®, we are committed to delivering your order quickly and reliably. Please read our shipping policy carefully to understand how we process and ship your orders.
Free Shipping — Limited Time Offer
For a limited time, we are offering FREE shipping on all orders within the United States. This promotion is available for a limited period and may end without prior notice.
• Free shipping applies to all standard orders shipped within the USA.
• No minimum order value or coupon code required during the promotional period.
• This offer is subject to change or termination at any time.
• Once the promotion ends, standard shipping rates will apply at checkout.
Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Estimated Delivery Times
United States
• Standard Shipping: 3–5 business days
• Delivery times may vary slightly depending on your location and carrier conditions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment's progress at any time.
Shipping Delays
While we strive to meet all estimated delivery windows, delays may occasionally occur due to:
• High order volumes during peak seasons (holidays, sales events)
• Severe weather or natural disasters
• Carrier-related issues beyond our control
Lost or Damaged Orders
If your order arrives damaged or does not arrive within the estimated delivery window, please contact us immediately using the details below. We will work with you to resolve the issue as quickly as possible.
Returns & Warranty
All POCKT® products come with:
• 30-Day Hassle-Free Returns — Return any item within 30 days of delivery for a full refund.
• 1-Year Warranty — All products are covered against manufacturing defects for one year.
Contact Us
If you have any questions about your shipment or order, please reach out to our customer support team:
• Website: www.pocktwallets.com/pages/contact-us
We aim to respond to all inquiries within 1–2 business days